CompTIA TECH+ and A+: New! Designed for entry-level, this CompTIA Tech+ program covers core IT fundamentals, including hardware, operating systems, networking, programming, databases, applications, and security—providing a strong foundation for starting a career in IT. Prepare for the CompTIA A+ exams and boost your resume with a globally recognized certification that opens doors to entry-level IT roles like technical support and help desk positions. Gain hands-on skills in diagnosing and troubleshooting hardware, software, and connectivity issues, along with a strong foundation in networking and practical experience working with computer components.

Dialysis Technician Program
Students have 4-6 months to finish this online program.

About This Course
Growing demand for dialysis technicians reflects the rise in kidney disease. This program prepares students for entry-level roles in hospitals, clinics, and dialysis centers. Students learn dialysis procedures, patient care, equipment operation, safety protocols, and emergency response. Graduates gain knowledge of renal physiology, hemodialysis principles, and quality care standards, along with the skills needed to monitor patients and support treatment.

Externship
Students who successfully complete this program are eligible to participate in an optional but highly recommended volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: National Workforce Career Association (NWCA) Dialysis Technician Associate.

Entry and Healthcare Requirements
--Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Medical Billing and Coding Medical Billing and Coding Medical Billers and Coders are in high demand! Learn medical billing and coding and career paths while preparing for one of the three MBC certifications-CBCS, CCA, or CPC. Study medical terminology, structures and functions of the human body, disorders and medical procedures common to each body system. Legal, ethical, and regulatory concepts, HIPPA compliance and third-party guidelines for filing insurance claims. You will receive hands-on practical experience in medical billing and coding, and an externship starter kit, medical terminology, and the structures and functions of the human body. Upon completion choose which MBC exam voucher that best aligns with your interests and career goals.

Medical Billing and Coding with CMAA Prepare to become an Administrative Medical Assistant and Medical Biller and Coder, both versatile and valuable healthcare team members. At successful completion of the program, you will be prepared to take the Certified Medical Administrative Assistant (CMAA) national exam and the three Medical Billing and Coding (MBC) certifications; CBCS, CCA, or CPC. Receive hands-on practical experience in medical billing and coding, and an externship starter kit, voucher for CMAA exam , one MBC exam voucher that best aligns with your interests and career goals.

Microsoft Office Associate Learn to use the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) from beginner to advanced level. Build expertise through hands-on exercises, in-depth materials, supplemental video demonstrations, and quizzes and exams. Must be familiar with a PC, Windows, and able to launch and close programs, and manage digital files and folders. Must be taken on a PC with MS Office 365 or 2021, Macs and Chromebooks are not compatible, access to email. Prerequisites: Familiarity with a PC and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer and manage electronic files and folders.

Pharmacy Technician Program
Students have 4-6 months to finish the online program.

About This Course
Growing demand for pharmacy technicians offers strong job opportunities across healthcare settings. This program prepares students for entry-level roles and the Pharmacy Technician Certification Board (PTCB) exam. Students learn pharmacy terminology, prescription processing, pharmacology, calculations, law, and ethics, along with insurance procedures, inventory control, and communication skills. Graduates gain the knowledge needed to work in pharmacy settings and understand top 200 medications, including their uses and classifications.

Externship
Students who successfully complete this program are eligible to participate in an optional but highly recommended volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: PTCB, Pharmacy Technician Certification Board and NWCA, National Workforce Pharmacy Technician Associate Certification, and Massachusetts Pharmacy Technician license.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Nurse Assistant/Home Health Aide with State Exam

About This Course
The Nurse Assistant training program prepares students for an entry‑level career in healthcare and for the Massachusetts State Board exam to become a Certified Nurse Assistant (CNA). Students learn hands‑on skills in our state‑licensed lab, including taking vital signs; moving and turning patients; personal care and hygiene; bed making, bathing, and feeding; basic record keeping; and responding to emergencies.

Clinicals
Includes a supervised clinical experience in a local long‑term care facility with a Registered Nurse Instructor.

Certifications
Includes certifications in Home Health Aide, CPR, and CMS Hand in Hand Dementia Training. At the end of the course, students must take and pass the State Board exam to become a CNA in Massachusetts. The exam is included in the cost of the class.

Required Materials
Please purchase the required textbook and workbook prior to the beginning of the course from the retailer of your choice.

Hartman’s Nursing Assistant Care: Long-Term Care and Home Care, Fifth Edition
Workbook for Hartman's Nursing Assistant Care: Long-Term Care and Home Care, 5th Edition

Entry and Healthcare Requirements
--Open to students age 16 and older
--Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Real Estate Salesperson's Exam Prep Course

About This Course
Designed to provide knowledge and understanding of real estate principles and practices. Prepare for the Massachusetts Real Estate Salesperson's Examination. Learn state required content including property, contracts, closing, financing, brokerage, housing, zoning, appraisal, Massachusetts license law, and real estate math. This course is taught by a Massachusetts certified instructor.

Attendance Requirements
Students must attend all 40 hours of class to receive their certificate of completion to sit for the exam.

Required Textbooks
Please purchase both of these texts prior to the first class meeting from the retailer/bookseller of your choice.

• Dearborn Modern Real Estate Practice, 21st Edition, Comprehensive Guide on Real Estate Principles, Practice, Law, and Regulations (Dearborn Real Estate Education)
• Massachusetts Real Estate Practice & Law, 11th Edition: Includes updated MA Laws & Regulations