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Workforce Innovation and Opportunity Act (WIOA) Eligible Courses

PHARMACY TECHNICIAN PROGRAM HEA108

$1,299

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Sep 8, 2026

Pharmacy Technician Program
Students have 4-6 months to finish the online program.

About This Course
Growing demand for pharmacy technicians offers strong job opportunities across healthcare settings. This program prepares students for entry-level roles and the Pharmacy Technician Certification Board (PTCB) exam. Students learn pharmacy terminology, prescription processing, pharmacology, calculations, law, and ethics, along with insurance procedures, inventory control, and communication skills. Graduates gain the knowledge needed to work in pharmacy settings and understand top 200 medications, including their uses and classifications.

Externship Placement Services
Students who successfully complete the program, and pass a background check and drug screen, will have access to Ready to Work (RTW) Job and Externship Placement Services at no additional cost. 

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: PTCB, Pharmacy Technician Certification Board and NWCA, National Workforce Pharmacy Technician Associate Certification, and Massachusetts Pharmacy Technician license.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Nurse Assistant/Home Health Aide with State Exam HEA100

$1,699

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Sep 21, 2026 at 5:30 pm
2 additional sessions through Nov 3, 2026

Nurse Assistant/Home Health Aide with State Exam

About This Course
The Nurse Assistant training program prepares students for an entry‑level career in healthcare and for the Massachusetts State Board exam to become a Certified Nurse Assistant (CNA). Students learn hands‑on skills in our state‑licensed lab, including taking vital signs; moving and turning patients; personal care and hygiene; bed making, bathing, and feeding; basic record keeping; and responding to emergencies.

Clinicals
Includes a supervised clinical experience in a local long‑term care facility with a Registered Nurse Instructor.

Certifications
Includes certifications in Home Health Aide, CPR, and CMS Hand in Hand Dementia Training. At the end of the course, students must take and pass the State Board exam to become a CNA in Massachusetts. The exam is included in the cost of the class.

Required Materials
Please purchase the required textbook and workbook prior to the beginning of the course from the retailer of your choice.

Hartman’s Nursing Assistant Care: Long-Term Care and Home Care, Fifth Edition
Workbook for Hartman's Nursing Assistant Care: Long-Term Care and Home Care, 5th Edition

Payment Plans
Payment plans available. Important: to register with a payment plan, select your course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning September 21, Danvers campus
--Payment plan for course beginning October 5, Lynn campus
--Payment plan for course beginning November 3, Danvers campus


Entry and Healthcare Requirements
--Open to students age 16 and older
--Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Scheduling Note
Please note the end dates of these sections may be adjusted due to changes in state regulations.

Additional Questions?
978-236-1200 or professional@northshore.edu

Recovery Coach Training HEA300

$349

with MICHELLE SIMONS

Calendar Next available session starts Sep 25, 2026 at 9 am

Recovery Coach Training

About This Course
The gold standard for Recovery Coach Training fulfills 30 of the 60 educational hours required to become a Massachusetts Certified Addiction Recovery Coach. Recovery Coaches play a vital role in the community; they serve as guides and mentors to individuals with drug and alcohol problems, and empower people on their personal journey by providing many options and 'paths' to recovery. Training participants will receive tools and resources designed to help people heal from the devastating effects of addiction, whether they are just entering recovery or looking to deepen and sustain their recovery. For individuals considering a career as a recovery coach or peer mentor, or individuals who simply want to learn more effective methods for supporting people through their recovery process.

Required Materials
CCARs Recovery Coach Academy

Course Dates

  • Friday, September 25
  • Monday, September 28
  • Thursday, October 1
  • Friday, October 2

Central Sterile Processing Technician HEA104

$2,499

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Sep 28, 2026 at 6 pm
1 additional session on Nov 10, 2026

Central Sterile Processing Technician

About This Course
Learn how to clean, sterilize, and manage surgical instruments and medical equipment used in hospitals and clinics. This program covers setting up equipment for procedures, preventing infection, and handling inventory, including ordering and maintaining supplies.

Clinicals
Students will gain classroom instruction and hands-on clinical experience in a sterile processing department, with schedules based on clinical site availability. Please note: Clinical site placements are based on the North Shore (MA) service area.

Certifications
After completing the program, students are eligible to take the Healthcare Sterile Processing Association (HSPA) certification exam at a local Prometric Testing Center (exam fee not included).

Students must complete 400 hours of on-the-job experience within 6 months of employment to be fully certified.

Costs
The required textbook, workbook and flashcards are included in the cost of the course. Exams are not included in the cost of the program.

Payment plans available. Important: to register with a payment plan, select your course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning September 28, Danvers campus
--Payment plan for course beginning November 10, Remote

Entry and Healthcare Requirements

  • High school diploma or equivalent
  • Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
  • CORI background check
  • Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
  • You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class

Additional Questions?
978-236-1200 or professional@northshore.edu

PHLEBOTOMY HEA103

$2,099

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Sep 28, 2026 at 6 pm
1 additional session on Oct 19, 2026

Phlebotomy

About This Course
In this course, students will learn how to safely perform blood draws (venipuncture and microcollection) and handle specimens properly. Topics include medical terminology, basic anatomy and physiology, blood collection techniques, and collecting other types of specimens within a phlebotomist’s role.

Externship
Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares students for the National Workforce Career Association (NWCA) Phlebotomy Technician (CPT) certification exam.

Costs
Course includes CPR, required textbooks, and national exam fee.

Payment plans available. Important: to register with a payment plan, select your course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning September 28, Danvers campus
--Payment plan for course beginning October 19, Lynn campus

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

DENTAL ASSISTING HEA106

$1,899

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Sep 29, 2026 at 9 am
1 additional session on Oct 27, 2026

Dental Assisting

About This Course
Prepare for an entry-level position as a chair-side Dental Assistant. Become familiar with all areas of administrative and clinical dental assisting to work in a dental practice. Learn the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas.

Externship
Students who successfully complete this program are eligible to participate in an optional but highly recommended volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: National Workforce Career Association (NWCA) Dental Assistant Clinical Certification (DACC).

Costs
The cost includes CPR, the required textbook, and the exam fee.

Payment plans available. Important: to register with a payment plan, select your course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning September 29, Lynn campus
--Payment plan for course beginning October 27, Danvers campus

Entry and Healthcare Requirements

--High school diploma or equivalent
--Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Medical Interpreting Certification Prep HEA110

$1,199

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Oct 6, 2026 at 6 pm

Medical Interpreting Certification Prep

About This Course
Medical interpreters are in great demand both in person and remotely by video or phone. Interpreters can elect to work for a hospital, school, or state agency, or as contractors with many agencies throughout the country or they can elect to work remotely from home where they can work independently and make their own hours. Open to all languages, this 60-hour program provides working knowledge of medical interpreting, including standards of practice, ethics, HIPAA regulations, cultural competency, and medical terminology/vocabulary. Course provides intense practice via oral role plays on a variety of medical topics. Students will be introduced to VRI (Video Remote Interpreting) and OPI (Over the Phone Interpreting).

Offered in collaboration with TransFluenci LLC, this course is designed for those preparing for entry-level careers as medical interpreters as well as for working interpreters preparing for the National Board Certification exam. Program meets the National Board for Medical Interpreter Certification training requirement. Certification fees are not included in the price of the course.

Payment Plan
A payment plan is available. Important: to register with a payment plan, select the course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning October 6

Course Prerequisites
High school diploma or equivalent Fluency in English and one other language required Screening required: You will receive a call from TransFluenci a week before the class begins to screen for proficiency.

Textbook Required: What You Need to Know to Become a Medical Interpreter

Phlebotomy & EKG Career Path HEA115

$2,699

with MULTIPLE INSTRUCTORS

Calendar Next available session starts Oct 6, 2026 at 6 pm

Phlebotomy & EKG Career Path

About This Course
The combined Phlebotomy and EKG Technician program provides the necessary skills required to function as a vital member of the clinical laboratory team. Learn to collect blood specimens from clients for the purpose of laboratory analysis, become familiar with all aspects of blood collection, and the necessary skills needed to perform venipunctures safely.

Combined with EKG, the course further covers topics and processes critical to conducting and interpreting electrocardiograms (EKGs) including the anatomy and physiology of the heart, technology used such as the EKG machine, how to interpret a rhythm strip, and details of a myocardial infarction.

Externship
Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast growing field: NWCA National Certification (NWCA) Phlebotomy Technician (CPT) Exam and NWCA National Certificate: (NWCA) EKG Technician (CET) Exam.

Costs
Course includes CPR, required textbooks, and the national exam fee.

Payment plans available. Important: to register with a payment plan, select your course start date and click that link for full details and to make the down payment. Remain on this page to pay in full.

--Payment plan for course beginning October 6, Danvers campus

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu





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