CMAA: Certified Medical Administrative Assistant Administrative

Medical Assistants are skilled multi-taskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient. These duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims. Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam. https://careertraining.ed2go.com/northshorecc/training-programs/certified-medical-administrative-assistant. Online classes begin the second Tuesday of each month.

Medical Billing and Coding

Medical Billers and Coders are in high demand! Learn medical billing and coding and career paths while preparing for one of the three MBC certifications-CBCS, CCA, or CPC. Study medical terminology, structures and functions of the human body, disorders and medical procedures common to each body system. Legal, ethical, and regulatory concepts, HIPPA compliance and third-party guidelines for filing insurance claims. You will receive hands-on practical experience in medical billing and coding, and an externship starter kit, medical terminology, and the structures and functions of the human body. Upon completion choose which MBC exam voucher that best aligns with your interests and career goals. https://careertraining.ed2go.com/northshorecc/training-programs/medical-billing-coding-plus-medical-terminology

Online classes begin the second Tuesday of each month.

Medical Billing and Coding with CMAA

Prepare to become an Administrative Medical Assistant and Medical Biller and Coder, both versatile and valuable healthcare team members. At successful completion of the program, you will be prepared to take the Certified Medical Administrative Assistant (CMAA) national exam and the three Medical Billing and Coding (MBC) certifications; CBCS, CCA, or CPC. Receive hands-on practical experience in medical billing and coding, and an externship starter kit, voucher for CMAA exam , one MBC exam voucher that best aligns with your interests and career goals. https://careertraining.ed2go.com/northshorecc/training-programs/certified-medical-administrative-assistant-with-medical-billing-coding-voucher-included.

Online classes begin the second Tuesday of each month.

Medical Office Manager (CCPM)

Medical Office Managers and Administrative Medical Assistants handle a broad range of duties, which may include patient registration, scheduling, medical records, managing the revenue cycle, compliance regulations, human resources, health information, and general business processes that make practice management a challenging yet rewarding profession. This in-depth program combines several programs, Medical Terminology, Microsoft Word, Microsoft Excel, Certified Medical Administrative Assistant (CMAA), Certified Electronic Health Records Specialist (CEHRS), and Certified Physician Practice Manager (CPPM), to give you the foundation and training needed to be a Medical Office Manager. At successful completion of the program you will be ready to take the Certified Physician Practice Manager (CPPM) exam, offered by the American Academy of Professional Coders (AAPC), the Certified Medical Administrative Assistant (CMAA) and the Certified Electronic Health Records Specialist (CEHRS) national certification exams offered by the National Health Career Association (NHA). Included in the program are study guide materials, practice exams, AAPC membership, Practice code tool access, and a voucher for each exam. Requirements: This course must be taken on a PC. Macs are not compatible. https://careertraining.ed2go.com/northshorecc/training-programs/medical-office-administration/

Online classes begin the second Tuesday of each month.

Community Healthworker-Mass Board Approved Training Program

THIS CLASS WILL BE OFFERED FALL 2025

Community Health Workers (CHWs) play a key role in ensuring the health and well-being of multi-cultural residents in a variety of community-based settings such as homes, schools, clinics, shelters, local businesses, and community centers. Learn the various components and functions of community health work including outreach methods and strategies, individual and community assessment, effective communication, cultural responsiveness and mediation, education to promote healthy behavior change, care coordination and system navigation, use of public health concepts and approaches, advocacy and community capacity building, documentation along with professional skills and conduct. The Community Health Worker (CHW) training program has been developed to align with the Massachusetts Department of Public Health recommended ten core competencies to prepare you for an entry-level positions in community health. Textbook required: Timothy Berthold (Editor), Darouny Somsanith: ISBN: 978-1-394-19978-5 For information on applying for the Community Health Worker Certification visit: https://www.mass.gov/how-to/apply-for-community-health-worker-certification. Please call our office at (978) 236-1200 for more information on registration and possible funding for​ eligible students.

Phlebotomy

Phlebotomists are a vital member of the clinical laboratory team, whose main function is to obtain patient blood specimens by venipuncture and microcollection for testing purposes. Learn to collect blood specimens from clients, become familiar with all aspects of blood collection, and the skills needed to perform venipunctures safely. Topics include medical terminology, related anatomy and physiology, blood collection procedures, and procedures for collection of other types of specimens within the scope of practice of the phlebotomist. Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience. Course prepares students to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field:NWCA National Certification (NWCA) Phlebotomy Technician (CPT) Exam. Course includes CPR and required textbook. Exam not included in the cost of the program. Health Care Requirements for Non-Credit Health courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score. For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200.

Dental Assisting

Prepare for an entry-level position as a chair-side Dental Assistant. Become familiar with all areas of administrative and clinical dental assisting to work in a dental practice. Learn the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas. Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience. Course prepares students to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: National Workforce Career Association (NWCA) Dental Assistant Clinical Certification (DACC). Includes CPR and required textbook. Exam not included in the cost of the program. Prerequisite: High school diploma or equivalent.

Health Care Requirements for Non-Credit Health Courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200.

Basic Life Support: BLS As a public safety professional or healthcare provider, it is your duty to respond to cardiac or breathing emergencies until more advanced medical personnel can take over. Utilizing the most current guidelines, you will be taught basic life support skills for all ages of patients (infant, child, and adult) including rescue breathing, foreign body airway obstruction, 2-person CPR and AED use. Successful completion of all skill stations and the final exam earns a certificate from the American Heart Association for Professional Rescuer CPR, valid for two years. Attendance for the entire course is required for successful completion. Cost includes a textbook. Note:This course is the American Heart Association Basic Life Support (BLS) and meets the CPR requirement for accepted Health Professions students at NSCC.