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WIOA ELIGIBLE COURSES
Central Sterile Processing Technician - HEA104
with MULTIPLE INSTRUCTORS

Central Sterile Processing Technician
Learn to clean and sterilize surgical instruments and medical equipment, and to set up and deliver them to surgical areas, hospital rooms, clinics and even patient’s homes. Assemble, adjust and check non-sterile equipment, and sterile supplies needed for surgery or other medical procedures. Learn about microbes and germs and how they cause infections, as well as managing inventory, ordering supplies, inspecting, maintaining, delivering and retrieving equipment and instruments for surgery, emergency room and other patient care units. After completing this program, test for the certifying exam given at a local Prometric Testing Center to obtain provisional certification from the Healthcare Sterile Processing Association (HSPA). The cost of this exam is not included in cost of this program. Once employed, you must accumulate 400 hours of work experience within 6 months to become fully certified. Program includes classroom, and experience in a sterile processing department during the clinical portion of the program. Clinical experience may be on any day/time of the week, based on clinical site schedules. Job requires ability to lift at least 25 pounds. Cost of course includes required textbook.
Health Care Requirements for Non-Credit Health courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score. For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200.
PHARMACY TECHNICIAN - HEA116
with MULTIPLE INSTRUCTORS

Pharmacy Technician
Pharmacy Technicians are in high demand, with employment expected to reach 400,000 by 2025 due to factors like new drug developments, pharmacist shortages, and an aging population. Working under licensed pharmacists in various healthcare settings, technicians play a vital role in patient care. This comprehensive course prepares students for a career in pharmacy and the Pharmacy Technician Certification Board (PTCB) exam. Topics include medical terminology, prescription interpretation, and generic vs. brand-name drugs. Exam not included in the cost of the program. Health Care Requirements for Non-Credit Health courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score. For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200. Learn pharmacy medical terminology, reading and interpreting prescriptions, and defining generic and brand names drugs and much, much more. Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience. Prepares you to enter the pharmacy field and to pursue certification including the Pharmacy Technician Certification Board & PTCB exam(s): Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician (CPhT) and National Workforce Career Association (NWCA) Pharmacy Technician Associate Certification (PTAC). Cost includes required textbook. Exam not included in the cost. Please visit https://www.northshore.edu/professional/skills/health.html to review the healthcare course requirements before registering.
DENTAL ASSISTING - HEA106
with LINDA AGERSEA

Dental Assisting
Prepare for an entry-level position as a chair-side Dental Assistant. Become familiar with all areas of administrative and clinical dental assisting to work in a dental practice. Learn the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas. Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience. Course prepares students to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: National Workforce Career Association (NWCA) Dental Assistant Clinical Certification (DACC). Includes CPR and required textbook. Exam not included in the cost of the program. Prerequisite: High school diploma or equivalent.
Health Care Requirements for Non-Credit Health Courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200.
Recovery Coach Training: Additional 30 Hours for CARC Certification - HEA301
with MICHELLE SIMONS

Recovery Coach Training: Additional 30 Hours for CARC Certification
This program may be eligible for funding through MassHire North Shore. Email Nilsa Viera nviera@masshire-nscareers.org for application.
Recovery Coach Academy fulfills 30 of the 60 educational hours required to become a Massachusetts Certified Addiction Recovery Coach. Designed to provide those seeking to work as Recovery Coaches with a thorough overview of addiction science, the various substances of misuse and their effects, and how addiction impacts mental health, physical health, and overall wellness. Stages of change related to recovery are examined, along with Motivational Interviewing, an evidence-based intervention used to promote recovery goal attainment. The course utilizes case studies and experiential exercises that will strengthen the students' cultural awareness and responsiveness to differences. A great deal of time is spent examining the accepted ethical standards for coaches-how best to navigate boundaries and 'stay in the lane' of a Recovery Coach. There are no prerequisites for attending this class; all are welcome. Training participants will receive knowledge and resources designed to help people heal from addiction, whether they are just entering recovery or looking to deepen and sustain their recovery. Topics covered required by the state of Massachusetts for the CARC certification are: Addiction 101, Mental Health, Motivational Interviewing, Cultural Competencies and Ethical Responsibilities. Course materials are included in the cost of the class.
SHRM Learning System Certification Prep Course - BAA133
with MELISSA FRISINA

SHRM Learning System Certification Prep Course
Establish yourself as a globally-recognized human resource expert by earning the new standard in HR Certification: SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP). The course is designed primarily for individuals seeking credentials that focus on identifying and testing the knowledge and practical real-life experiences HR professionals around the world need to excel in their careers today. Cost includes required textbook.
Phlebotomy - HEA103
with MULTIPLE INSTRUCTORS

Phlebotomy
Phlebotomists are a vital member of the clinical laboratory team, whose main function is to obtain patient blood specimens by venipuncture and microcollection for testing purposes. Learn to collect blood specimens from clients, become familiar with all aspects of blood collection, and the skills needed to perform venipunctures safely. Topics include medical terminology, related anatomy and physiology, blood collection procedures, and procedures for collection of other types of specimens within the scope of practice of the phlebotomist. Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience. Course prepares students to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field:NWCA National Certification (NWCA) Phlebotomy Technician (CPT) Exam. Course includes CPR and required textbook. Exam not included in the cost of the program. Health Care Requirements for Non-Credit Health courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score. For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes. You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. If you have any questions, please call us at (978) 236-1200.