Microsoft Office Associate Learn to use the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) from beginner to advanced level. Build expertise through hands-on exercises, in-depth materials, supplemental video demonstrations, and quizzes and exams. Must be familiar with a PC, Windows, and able to launch and close programs, and manage digital files and folders. Must be taken on a PC with MS Office 365 or 2021, Macs and Chromebooks are not compatible, access to email. Prerequisites: Familiarity with a PC and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer and manage electronic files and folders.

Pharmacy Technician Program
Students have 4-6 months to finish the online program.

About This Course
Growing demand for pharmacy technicians offers strong job opportunities across healthcare settings. This program prepares students for entry-level roles and the Pharmacy Technician Certification Board (PTCB) exam. Students learn pharmacy terminology, prescription processing, pharmacology, calculations, law, and ethics, along with insurance procedures, inventory control, and communication skills. Graduates gain the knowledge needed to work in pharmacy settings and understand top 200 medications, including their uses and classifications.

Externship Placement Services
Students who successfully complete the program, and pass a background check and drug screen, will have access to Ready to Work (RTW) Job and Externship Placement Services at no additional cost. 

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: PTCB, Pharmacy Technician Certification Board and NWCA, National Workforce Pharmacy Technician Associate Certification, and Massachusetts Pharmacy Technician license.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Professional Grant Writing Intended for those with prior grant writing experience to enhance their professional abilities. Learn ways current trends can impact the distribution of funds in private and public sectors, how to match grant funders and programs, missions, cultures, and norms, and best practices to create an evaluation plan using community resources. Prepare a budget with appropriate costs, cash, in-kind or leveraged matches. Practice communication skills, grant proposal submission, and write persuasive case statements. Earn 90 GPCI Education points towards certification or maintaining certification, exam not included.

Medical Billing & Coding About This Course Start a career in one of healthcare’s fastest-growing fields. Medical billing and coding professionals ensure accurate insurance claims and timely provider reimbursement. In this hands-on program, you’ll learn medical terminology, body systems, and specialties; apply ethical billing practices; and accurately use ICD-10-CM, CPT, HCPCS, and ICD-10-PCS codes. You’ll also build professional communication skills for healthcare settings. Certifications Upon completion, you’ll be prepared to take leading certification exams, including: NWCA Medical Billing & Coding Specialist (MBCS) NHA Certified Billing & Coding Specialist (CBCS) AAPC Certified Professional Coder (CPC) Costs The cost includes the required textbook. Exams are not included in the cost of the program. Entry and Healthcare Requirements Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits CORI background check Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. Additional Questions? 978-236-1200 or professional@northshore.edu

Phlebotomy & EKG Career Path

About This Course
The combined Phlebotomy and EKG Technician program provides the necessary skills required to function as a vital member of the clinical laboratory team. Learn to collect blood specimens from clients for the purpose of laboratory analysis, become familiar with all aspects of blood collection, and the necessary skills needed to perform venipunctures safely.

Combined with EKG, the course further covers topics and processes critical to conducting and interpreting electrocardiograms (EKGs) including the anatomy and physiology of the heart, technology used such as the EKG machine, how to interpret a rhythm strip, and details of a myocardial infarction.

Externship
Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast growing field: NWCA National Certification (NWCA) Phlebotomy Technician (CPT) Exam and NWCA National Certificate: (NWCA) EKG Technician (CET) Exam.

Costs
Course includes CPR, required textbooks, and the national exam fee.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Certified Associate in Project Management: CAPM This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute's nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help you prepare for, and successfully complete, the CAPM exam. To apply for the CAPM, students will need to have a secondary degree (high school diploma, associate's degree or the global equivalent) and 23 hours of project management education completed by the time you sit for the exam.

CMAA: Certified Medical Administrative Assistant CMAA: Certified Medical Administrative Assistant Administrative Medical Assistants are skilled multi-taskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient. These duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims. Upon completion of this course you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by National Healthcareer Association (NHA). This course includes a voucher which covers the fee of the exam.

CompTIA Certification Training: Network+, Security+: New! Get certified with CompTIA Network+ and Security+ through this all-in-one training course designed to build in-demand IT skills. Learn networking fundamentals like hardware, topologies, protocols, and the OSI model, along with key concepts such as TCP/IP, wireless, cloud computing, security, and troubleshooting—preparing you to build, manage, and maintain networks. The Security+ portion covers essential cybersecurity skills, including risk assessment, threat management, access control, and cryptography, helping you identify and mitigate modern security threats while earning a widely recognized certification. Prerequisites: A+ Certification and a minimum of 9-12 months of hands-on experience working in a junior network admin/network support tech job role.