Achieving Success with Difficult People Learn to see things from others' viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests. Learn to approach difficult situations by answering the questions: who, what, where, when, how, and why to better understand who your difficult people are, what they're like, how you react to them, and their response to your actions. By the time you finish this course, you will understand that assertiveness involves taking responsibility when meeting your needs in a way that preserves the dignity and rights of others. This course is self-guided online. https://www.ed2go.com/nscc/online-courses/achieving-success-with-difficult-people/ Online classes begin the second Tuesday of the month.

Entrepreneurship: Start-up and Business Owner Management Develop enterprise management skills for starting your own business or to gain a better understanding of how to operate an established business. Learn how to use financial techniques, legal structures, funding sources, intellectual property law, operations, marketing, advertising, finances, and cash flow management to grow a start-up business. This course meets the 150 instructional hours required to take the Entrepreneurship and Small Business (ESB) certification from Certiport. Exam voucher is included. Prerequisites: Keyboard and computer skills, comfort in navigating the Internet. https://careertraining.ed2go.com/northshorecc/training-programs/entrepreneurship-start-up-business-owner-management-voucher-included/ Online classes begin the second Tuesday of each month. .

Microsoft Office Associate Learn to use the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) from beginner to advanced level. Build expertise through hands-on exercises, in-depth materials, supplemental video demonstrations, and quizzes and exams. Must be familiar with a PC, Windows, and able to launch and close programs, and manage digital files and folders. Must be taken on a PC with MS Office 365 or 2021, Macs and Chromebooks are not compatible, access to email. Prerequisites: Familiarity with a PC and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer and manage electronic files and folders. https://careertraining.ed2go.com/northshorecc/training-programs/microsoft-office-specialist-associate-certification-training/ Online classes begin the second Tuesday of each month.

Professional Grant Writing Intended for those with prior grant writing experience to enhance their professional abilities. Learn ways current trends can impact the distribution of funds in private and public sectors, how to match grant funders and programs, missions, cultures, and norms, and best practices to create an evaluation plan using community resources. Prepare a budget with appropriate costs, cash, in-kind or leveraged matches. Practice communication skills, grant proposal submission, and write persuasive case statements. Earn 90 GPCI Education points towards certification or maintaining certification, exam not included. https://careertraining.ed2go.com/northshorecc/training-programs/professional-grant-writing/ Online classes begin the second Tuesday of each month.

Time Management: Goal Setting and Workplace Efficiency  Good time management is the stress-reducing oxygen you need to achieve excellence in everyday life. It is about focusing on the right thing and doing it right. When you become goal-oriented you will find yourself managing your time more effectively. Hence, goal setting is one of the most important time management techniques. This course will help you set goals that are your own and help you use leading-edge strategies to bring them to culmination. https://www.ed2go.com/nscc/online-courses/goal-setting-time-management-training-self-paced/ Online classes begin the second Tuesday of each month.

Taxes for Bookkeepers & Tax Preparers: An Introduction Looking to promote yourself within the CPA firm you work for or to sharpen your tax knowledge? CPA Kevin McAlarney will guide you through the most common individual tax forms along with reporting of taxable and tax free income, self-employed income, rental income, social security income, interest and dividend income, how to report capital gains and losses, itemized deductions, employee business expenses, deducting your vehicle for work, charitable donations, deducting IRA's, Roth IRA basic rules, filing status, claiming children, college tax credits, and how to compute depreciation deductions. Prerequisite: Bookkeeping and Accounting.

Certified Payroll Professional (CPP) Test Prep The Certified Payroll Professional (CPP) Test Prep is designed to help payroll professionals prepare with confidence for the Certified Payroll Professional (CPP) Exam the industry’s premier credential for experienced payroll practitioners. Whether you're a seasoned payroll expert or a manager seeking to validate your knowledge, this course provides the comprehensive instruction, tools, and strategies you need to succeed. This course offers expert guidance, in-depth review sessions, and targeted practice materials to strengthen your understanding of complex payroll topics. You will gain the confidence and knowledge to approach your exam with assurance. By the end of this course, participants will be able to: 1. Perform advanced payroll calculations to ensure accuracy and compliance 2. Interpret and apply complex payroll laws and regulations 3. Navigate challenging topics such as benefits administration, third-party sick pay, and involuntary deductions 4. Understand federal taxation, withholding, and reporting requirements 5. Prepare strategically for the CPP exam using proven study and testing techniques Designed for experienced payroll professionals preparing for the CPP exam, payroll or HR managers and supervisors seeking to validate their expertise. and professionals aiming to advance their careers in payroll management. Course fee covers textbook and materials.

Fundamentals of Payroll (FPC Exam Preparation Course) The Fundamentals of Payroll course is designed to prepare participants for the Fundamental Payroll Certification (FPC) exam—an industry-recognized credential that validates foundational payroll knowledge and professional competency. This comprehensive program provides the essential tools, resources, and guided instruction needed to master core payroll concepts, develop practical calculation skills, and gain confidence for exam success. Through interactive lessons and targeted practice, participants will build a strong understanding of payroll fundamentals, including compliance, systems, operations, and reporting. The course emphasizes hands-on learning through payroll calculations, form completion, and real-world applications to ensure compliance and help organizations avoid costly penalties. Ideal for entry-level payroll professionals, individuals supporting payroll operations, and those pursuing the FPC certification, this course also benefits sales professionals, consultants, systems analysts, engineers, and service provider representatives seeking to deepen their understanding of payroll processes and compliance requirements. Upon completion, participants will possess the knowledge, skills, and confidence to successfully pass the FPC exam and advance their careers in payroll and human resources. Course fee includes textbook and materials.