New! Achieving Success with Difficult People Learn to see things from others' viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests. Learn to approach difficult situations by answering the questions: who, what, where, when, how, and why to better understand who your difficult people are, what they're like, how you react to them, and their response to your actions. By the time you finish this course, you will understand that assertiveness involves taking responsibility when meeting your needs in a way that preserves the dignity and rights of others. This course is self-guided online, and may be started at any time in the semester https://www.ed2go.com/nscc/online-courses/achieving-success-with-difficult-people/

Achieving Success with Difficult People

Does your co-worker seem to be speaking a language you don't understand? Is your boss impossible to get along with? Are you having a hard time motivating one of your employees? The key could be that their personality and yours don't mesh. This course will explore personality theories and allow you to discover your own personality and how that affects the way you think and work. You will also explore how other personalities think and work and some communication and motivational tools you can use to be able to work better with them. Students will: Explore various personality theories and identify their types for each one. Identify ways their personality types affect the way they work, act and think. Identify ways to work with people with personality styles different from their own. Reflect on what they have learned and apply it to their own work or personal relationships. Online classes begin the second Tuesday of each month.