Medical Billing and Coding with CMAA Prepare to become an Administrative Medical Assistant and Medical Biller and Coder, both versatile and valuable healthcare team members. At successful completion of the program, you will be prepared to take the Certified Medical Administrative Assistant (CMAA) national exam and the three Medical Billing and Coding (MBC) certifications; CBCS, CCA, or CPC. Receive hands-on practical experience in medical billing and coding, and an externship starter kit, voucher for CMAA exam , one MBC exam voucher that best aligns with your interests and career goals.

Microsoft Office Associate Learn to use the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) from beginner to advanced level. Build expertise through hands-on exercises, in-depth materials, supplemental video demonstrations, and quizzes and exams. Must be familiar with a PC, Windows, and able to launch and close programs, and manage digital files and folders. Must be taken on a PC with MS Office 365 or 2021, Macs and Chromebooks are not compatible, access to email. Prerequisites: Familiarity with a PC and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer and manage electronic files and folders.

Pharmacy Technician Program
Students have 4-6 months to finish the online program.

About This Course
Growing demand for pharmacy technicians offers strong job opportunities across healthcare settings. This program prepares students for entry-level roles and the Pharmacy Technician Certification Board (PTCB) exam. Students learn pharmacy terminology, prescription processing, pharmacology, calculations, law, and ethics, along with insurance procedures, inventory control, and communication skills. Graduates gain the knowledge needed to work in pharmacy settings and understand top 200 medications, including their uses and classifications.

Externship Placement Services
Students who successfully complete the program, and pass a background check and drug screen, will have access to Ready to Work (RTW) Job and Externship Placement Services at no additional cost. 

Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: PTCB, Pharmacy Technician Certification Board and NWCA, National Workforce Pharmacy Technician Associate Certification, and Massachusetts Pharmacy Technician license.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu

Nurse Assistant/Home Health Aide with State Exam

About This Course
The Nurse Assistant training program prepares students for an entry‑level career in healthcare and for the Massachusetts State Board exam to become a Certified Nurse Assistant (CNA). Students learn hands‑on skills in our state‑licensed lab, including taking vital signs; moving and turning patients; personal care and hygiene; bed making, bathing, and feeding; basic record keeping; and responding to emergencies.

Clinicals
Includes a supervised clinical experience in a local long‑term care facility with a Registered Nurse Instructor.

Certifications
Includes certifications in Home Health Aide, CPR, and CMS Hand in Hand Dementia Training. At the end of the course, students must take and pass the State Board exam to become a CNA in Massachusetts. The exam is included in the cost of the class.

Required Materials
Please purchase the required textbook and workbook prior to the beginning of the course from the retailer of your choice.

Hartman’s Nursing Assistant Care: Long-Term Care and Home Care, Fifth Edition
Workbook for Hartman's Nursing Assistant Care: Long-Term Care and Home Care, 5th Edition

Entry and Healthcare Requirements
--Open to students age 16 and older
--Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
--CORI background check
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Scheduling Note
Please note the end dates of these sections may be adjusted due to changes in state regulations.

Additional Questions?
978-236-1200 or professional@northshore.edu

Recovery Coach Training

About This Course
The gold standard for Recovery Coach Training fulfills 30 of the 60 educational hours required to become a Massachusetts Certified Addiction Recovery Coach. Recovery Coaches play a vital role in the community; they serve as guides and mentors to individuals with drug and alcohol problems, and empower people on their personal journey by providing many options and 'paths' to recovery. Training participants will receive tools and resources designed to help people heal from the devastating effects of addiction, whether they are just entering recovery or looking to deepen and sustain their recovery. For individuals considering a career as a recovery coach or peer mentor, or individuals who simply want to learn more effective methods for supporting people through their recovery process.

Required Materials
CCARs Recovery Coach Academy

Central Sterile Processing Technician

About This Course
Learn how to clean, sterilize, and manage surgical instruments and medical equipment used in hospitals and clinics. This program covers setting up equipment for procedures, preventing infection, and handling inventory, including ordering and maintaining supplies.

Clinicals
Students will gain classroom instruction and hands-on clinical experience in a sterile processing department, with schedules based on clinical site availability. Please note: Clinical site placements are based on the North Shore (MA) service area.

Certifications
After completing the program, students are eligible to take the Healthcare Sterile Processing Association (HSPA) certification exam at a local Prometric Testing Center (exam fee not included).

Students must complete 400 hours of on-the-job experience within 6 months of employment to be fully certified.

Costs
The required textbook, workbook and flashcards are included in the cost of the course. Exams are not included in the cost of the program.

Entry and Healthcare Requirements

• High school diploma or equivalent
• Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
• CORI background check
• Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
• You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class

Additional Questions?
978-236-1200 or professional@northshore.edu

Medical Billing & Coding About This Course Start a career in one of healthcare’s fastest-growing fields. Medical billing and coding professionals ensure accurate insurance claims and timely provider reimbursement. In this hands-on program, you’ll learn medical terminology, body systems, and specialties; apply ethical billing practices; and accurately use ICD-10-CM, CPT, HCPCS, and ICD-10-PCS codes. You’ll also build professional communication skills for healthcare settings. Certifications Upon completion, you’ll be prepared to take leading certification exams, including: NWCA Medical Billing & Coding Specialist (MBCS) NHA Certified Billing & Coding Specialist (CBCS) AAPC Certified Professional Coder (CPC) Costs The cost includes the required textbook. Exams are not included in the cost of the program. Entry and Healthcare Requirements Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits CORI background check Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class. Additional Questions? 978-236-1200 or professional@northshore.edu

Phlebotomy

About This Course
In this course, students will learn how to safely perform blood draws (venipuncture and microcollection) and handle specimens properly. Topics include medical terminology, basic anatomy and physiology, blood collection techniques, and collecting other types of specimens within a phlebotomist’s role.

Externship
Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.

Certifications
Course prepares students for the National Workforce Career Association (NWCA) Phlebotomy Technician (CPT) certification exam.

Costs
Course includes CPR, required textbooks, and national exam fee.

Entry and Healthcare Requirements
--High school diploma or equivalent
--Accuplacer Placement Exam, meeting the minimum Math and Reading scores, if you do not have prior college credits
--Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
--You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.

Additional Questions?
978-236-1200 or professional@northshore.edu