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Workforce Innovation and Opportunity Act (WIOA) Eligible Courses
Medical Interpreting Certification Prep-HEA110
with MULTIPLE INSTRUCTORS
Medical Interpreting Certification Prep
About This Course
Medical interpreters are in great demand both in person and remotely by video or phone. Interpreters can elect to work for a hospital, school, or state agency, or as contractors with many agencies throughout the country or they can elect to work remotely from home where they can work independently and make their own hours. Open to all languages, this 60-hour program provides working knowledge of medical interpreting, including standards of practice, ethics, HIPAA regulations, cultural competency, and medical terminology/vocabulary. Course provides intense practice via oral role plays on a variety of medical topics. Students will be introduced to VRI (Video Remote Interpreting) and OPI (Over the Phone Interpreting).
Offered in collaboration with TransFluenci LLC, this course is designed for those preparing for entry-level careers as medical interpreters as well as for working interpreters preparing for the National Board Certification exam. Program meets the National Board for Medical Interpreter Certification training requirement. Certification fees are not included in the price of the course.
Course Prerequisites
- High school diploma or equivalent
- Fluency in English and one other language required
- Screening required: You will receive a call from TransFluenci a week before the class begins to screen for proficiency.
- Textbook required: What You Need to Know to Become a Medical Interpreter
Nurse Assistant/ Home Health Aide with State Exam-HEA100
with MULTIPLE INSTRUCTORS
Nurse Assistant/Home Health Aide with State Exam
About the Course
The Nurse Assistant training program prepares students for an entry‑level career in healthcare and for the Massachusetts State Board exam to become a Certified Nurse Assistant (CNA).
Students learn hands‑on skills in our state‑licensed lab, including taking vital signs; moving and turning patients; personal care and hygiene; bed making, bathing, and feeding; basic record keeping; and responding to emergencies.
Clinicals
Includes a supervised clinical experience in a local long‑term care facility with a Registered Nurse Instructor.
Certifications
Includes certifications in Home Health Aide, CPR, and CMS Hand in Hand Dementia Training.
At the end of the course, students must take and pass the State Board exam to become a CNA in Massachusetts. The exam is included in the cost of the class.
Required Materials
Please purchase the required textbook and workbook prior to the beginning of the course from the retailer of your choice.
- Hartman's Nursing Assistant Care: Long-Term Care and Home Care, 4th Edition
- Workbook for Hartman's Nursing Assistant Care, 4th Edition
Entry and Healthcare Requirements
- Open to students age 16 and older
- Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
- CORI background check
- Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
- You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.
Additional Questions?
978-236-1200 or professional@northshore.edu
BOOKEEPING & PAYROLL MANAGER-BAA043
with MULTIPLE INSTRUCTORS
Bookeeping & Payroll Manager: ed2go GES2050 Master QuickBooks Online to prepare for an entry-level position as a full-charge bookkeeper. Learn to balance books, track finances, and administer pay for small businesses. Learn how to utilize QuickBooks Online for everyday bookkeeping; general ledger, chart of accts, inventory mgt. Then learn principles of payroll management; classifying workers, calculating overtime pay, and overseeing payroll functions, and year end forms. Once you complete this course, you will understand how to get your finances in order and be prepared for the QuickBooks Certified User Exam. You will also be ready to pass the Fundamental Payroll Certification exam, developed by the American Payroll Association.
Medical Billing and Coding-HEA008
with MULTIPLE INSTRUCTORS
Medical Billing and Coding Medical Billing and Coding Medical Billers and Coders are in high demand! Learn medical billing and coding and career paths while preparing for one of the three MBC certifications-CBCS, CCA, or CPC. Study medical terminology, structures and functions of the human body, disorders and medical procedures common to each body system. Legal, ethical, and regulatory concepts, HIPPA compliance and third-party guidelines for filing insurance claims. You will receive hands-on practical experience in medical billing and coding, and an externship starter kit, medical terminology, and the structures and functions of the human body. Upon completion choose which MBC exam voucher that best aligns with your interests and career goals.
Pharmacy Technician Program-HEA108
with MULTIPLE INSTRUCTORS
Pharmacy Technician Program Students have 4-6 months to finish the online program. Growing demand for pharmacy technicians offers strong job opportunities across healthcare settings. This program prepares students for entry-level roles and the Pharmacy Technician Certification Board (PTCB) exam. Students learn pharmacy terminology, prescription processing, pharmacology, calculations, law, and ethics, along with insurance procedures, inventory control, and communication skills. Graduates gain the knowledge needed to work in pharmacy settings and understand top 200 medications, including their uses and classifications. Certification Opportunities (exam fees not included): PTCB, Pharmacy Technician Certification Board and NWCA, National Workforce Pharmacy Technician Associate Certification, and Massachusetts Pharmacy Technician license. All students who successfully complete the program (and pass a background check and drug screen) will have access to the Ready to Work (RTW) Job and Externship Placement services. Health Care Requirements for Non-Credit Health courses: 1. Accuplacer Placement Exam: If you do not have previous college credits students are required to take the Math and Reading Assessment (Accuplacer) and meet or exceed required score. For testing information or to schedule an exam please visit the Testing Center Web Page: https://www.northshore.edu/cas/testing/index.html 2. A CORI Check. 3. Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
DENTAL ASSISTING-HEA106
with LINDA AGERSEA
About this course
Prepare for an entry-level position as a chair-side Dental Assistant. Become familiar with all areas of administrative and clinical dental assisting to work in a dental practice. Learn the history of dentistry, introduction to the dental office, the legal aspects of dentistry, introduction to oral anatomy, dental operatory, introduction to tooth structure (primary and permanent teeth), the oral cavity; and other areas.
Externship
Students who successfully complete this program are eligible to participate in an optional but highly recommended volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.
Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field: National Workforce Career Association (NWCA) Dental Assistant Clinical Certification (DACC).
Costs
The cost includes CPR and the required textbook. Exams are not included in the cost of the program.
Entry and Healthcare Requirements
- High school diploma or equivalent
- Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
- CORI background check
- Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes
- You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.
Additional Questions?
978-236-1200 or professional@northshore.edu
Phlebotomy and EKG Career Path-HEA115
with MULTIPLE INSTRUCTORS
About this course
The combined Phlebotomy and EKG Technician program provides the necessary skills required to function as a vital member of the clinical laboratory team. Learn to collect blood specimens from clients for the purpose of laboratory analysis, become familiar with all aspects of blood collection, and the necessary skills needed to perform venipunctures safely. Combined with EKG, the course further covers topics and processes critical to conducting and interpreting electrocardiograms (EKGs) including the anatomy and physiology of the heart, technology used such as the EKG machine, how to interpret a rhythm strip, and details of a myocardial infarction.
Externship
Students who successfully complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization in order to gain valuable hands-on experience.
Certifications
Course prepares you to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast growing field: NWCA National Certification (NWCA) Phlebotomy Technician (CPT) Exam.
Costs
Course includes CPR and required textbooks. Exams not included in the cost of the program.
Entry and Healthcare Requirements
- High school diploma or equivalent
- Accuplacer Placement Exam meeting the minimum Math and Reading scores, if you do not have prior college credits
- CORI background check
- Proof of immunizations, a negative TB test, a COVID-19 vaccine with a booster, or a drug screening may be required for certain healthcare classes.
- You will receive an email from jmccloud@northshore.edu before the first class, containing the student healthcare packet. This packet must be reviewed, electronically signed, and submitted prior to the start of class.
Additional Questions?
978-236-1200 or professional@northshore.edu
Recovery Coach Training-HEA300
with MULTIPLE INSTRUCTORS
Recovery Coach Training
About This Course
The gold standard for Recovery Coach Training fulfills 30 of the 60 educational hours required to become a Massachusetts Certified Addiction Recovery Coach. Recovery Coaches play a vital role in the community; they serve as guides and mentors to individuals with drug and alcohol problems, and empower people on their personal journey by providing many options and 'paths' to recovery. Training participants will receive tools and resources designed to help people heal from the devastating effects of addiction, whether they are just entering recovery or looking to deepen and sustain their recovery. For individuals considering a career as a recovery coach or peer mentor, or individuals who simply want to learn more effective methods for supporting people through their recovery process.
Required Materials
- Textbook: CCARs Recovery Coach Academy